This privacy policy describes how Street Sign Supply (“we,” “us,” or “our”) collects, uses, and protects information gathered through streetsignsupply.com (“the website”). This policy applies solely to information collected through this website.
Information We Collect
You may browse our website without providing personal information. We collect personally identifiable information only when you voluntarily provide it, including when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Fill out a contact or quote request form
- Contact us via email or phone
Information we may request includes your:
- Name
- Email address
- Mailing and shipping address
- Phone number
- Credit card, bank account, or other payment information
- Company name
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Respond to your inquiries and requests
- Improve our website and customer experience
- Send promotional emails about new products, special offers, or other information we think you may find relevant (you may opt out at any time)
We will not sell, trade, or transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website, processing payments, or shipping orders, provided those parties agree to keep your information confidential.
We may also release your information when required to comply with valid legal processes such as a court order, subpoena, statute, or other legal obligation.
How We Protect Your Information
We implement appropriate security measures to protect your personal information:
- All sensitive information, including payment data, is encrypted and transmitted via Secure Socket Layer (SSL) technology
- Payment information is processed through our secure payment provider, Intuit Payments (a QuickBooks Payments service), and is not stored on our servers
- Access to personally identifiable information is restricted to employees who need it to perform their job functions
- Our servers are maintained in a secure environment with firewall protection
While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Saved Payment Methods
If you choose to save a credit card or bank account to your account for future purchases, that information is stored securely by Intuit and is represented on our website only by a token. We can see the payment method type and the last four digits, but we do not have access to your full card or account number. You may remove a saved payment method at any time from the Payment methods section of your account.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us:
- Remember items in your shopping cart
- Recognize returning visitors
- Save your preferences for future visits
- Analyze website traffic and usage patterns
You can choose to disable cookies through your browser settings. If you disable cookies, some website features may not function properly, but you can still place orders by contacting us directly.
Third-Party Services
We use third-party services to operate our business, including:
- Payment processing (Intuit Payments / QuickBooks Payments) to securely handle transactions
- Shipping carriers to deliver your orders
These service providers only receive the information necessary to perform their functions and are required to protect your data. They may not use your information for any purpose beyond fulfilling your order.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.
Your Rights and Choices
You may do the following at any time by contacting us:
- Access the personal data we have about you
- Correct any inaccurate information
- Delete your personal data from our records
- Opt out of future promotional emails by using the unsubscribe link in any email or by contacting us directly
Utah Residents
Under the Utah Consumer Privacy Act (UCPA), Utah residents have the right to:
- Confirm whether we are processing your personal data
- Access your personal data
- Delete personal data you have provided to us
- Obtain a copy of your personal data in a portable format
- Opt out of the processing of your personal data for targeted advertising or the sale of personal data (we do not sell your personal information)
To submit a request, contact us using the information below.
Account Security
When you create an account on our website, you are responsible for maintaining the confidentiality of your password and account information. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
Governing Law
This privacy policy and your use of this website are governed by the laws of the State of Utah, without regard to principles of conflicts of law. Any dispute arising from this policy shall be submitted to confidential arbitration in Washington County, Utah, in accordance with the arbitration provisions of our Terms & Conditions.
Changes to This Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this privacy policy, please contact us:
Street Sign Supply
1513 E Ridge St Washington, UT 84780
Phone: 435-218-7800
Email: contact@streetsignsupply.com